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Deanna
Community Manager
Community Manager
  • 351K Views

Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
Labels (3)
1,389 Replies
JorgeFM1
Cadet
Cadet
  • 2,456 Views

Hello. I don't have an external webcam, I'm using the laptop integrated web cam. The test for the exam was ok. Do  I really need the external webcam?

AndyMcIntosh
Mission Specialist
Mission Specialist
  • 2,431 Views


@JorgeFM1 wrote:

Do  I really need the external webcam?


Yes, absolutely.

"Webcam: One external webcam, even if your laptop has one built-in, with at least a 1m cable."

Gimmi94
Cadet
Cadet
  • 2,392 Views

I was wondering if I can use, for booting RedHat's Special OS, a Mac equipped with the M1 chip. The doubt came from the fact that, in the requirements mail that I've received, I've read the following string

 

  • Computer: You will need a computer with a single active monitor. Red Hat supports many Intel compatible X86_64-bit architecture computers.
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MollyC
Cadet
Cadet
  • 2,238 Views

In the network setting, my wifi is detected and it shows connected, but the exam environment keeps says "Network does not appears to be configured".

And I also tried the wire connection, it shows Connected - 100 Mb/s under Wired tab in Network page, but I still get "Network does not appears to be configured".

Please advise how to resolve this.

 

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Facoly
Mission Specialist
Mission Specialist
  • 2,856 Views

Do you have access to internet locally?

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Believe or not we all will departure...
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MollyC
Cadet
Cadet
  • 2,838 Views

Hi,

I do have access to the internet locally.
The same wifi I use everyday. And I also confirmed the wired connection
worked fine with the laptop in Windows before booting from USB.

Cheers,

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vishals
Moderator
Moderator
  • 2,890 Views

Hi @MollyC ,

The remote exam environment attempts to connect/ping to 'https://rhie-poa.redhat.com', to determine internet connectivity. This is the application interface where you are connected to the exam proctor.

The "Network does not appears to be configured" error is displayed when there is no response to the above URL.
Please check if your ISP or firewall has restrictions to access this URL.

Edit: It appears this system is offline for maintenance. Please try again in a few hours and it should connect to the compatibility test page.

Regards,

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MollyC
Cadet
Cadet
  • 2,840 Views

Thanks for looking into this.

Is  'https://rhie-poa.redhat.com' still offline for maintenance?

I tried the older USB image, network is fine but sound test fails in compatibility test. I rebooted several times to adjust the the volume of speaker and microphone, but can't get it work.

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vishals
Moderator
Moderator
  • 2,752 Views

Hi @MollyC ,

It was only offline for a couple of hours on Sunday. Do you still have the same error?
Regarding the sounds, perhaps the sound card is not recognized by the remote exam OS. Can you try plugging in a wired headphone and give it a shot?

Regards,

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