Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Josh_Megerman]

When I took my exam, I had a note from one of my kids on a whiteboard on the wall that I didn't want to erase.  I was allowed to tape some blank pieces of paper over it so that it wasn't visible.  You might be able to do something similar if they have a problem, but they didn't object to the books on my bookshelf that wasn't in reach, so as long as the wall of games is far enough away that you can't access them it might be OK as well.

[DMB]

Thanks, I'll see if I can find a blanket big enough to throw over it just
in case.

--
David M Brownlee

[VidyaBhushan]

Hello Everyone,

While running system pretest before the exam i could see my sound is not working Input device is disable and tried to reach the redhat team but they are not avilable. This is happening only on Exam OS everything is working fine in my Windows os . Please if any one can assists me i will be gratful 

[PetrCihlar]

Hi Vidya
Red Hat team not being available? 
They are available 24/5 (workdays non-stop) on the chat https://red.ht/remote-exam-chat 
It looks the Fedora 33 you are booting for the exam from the USB stick does not have drivers for your sound card. This is an SW issue. Your HW is ok,
You may try connecting a USB headset or mic. Also, some webcams have a built-in mic. Speakers are not needed, the mic is mandatory. Red Hat needs to hear your room. 
See the sound settings, click on the drop-down menu to see what mic input is available. Adjust the mic volume slider to have the red indicators flashing as you speak.
I hope this helps. 

[pmaxime96]

Hello, I arrived late for the exam because of the USB key. I used Fedora images writer no way to boot on an UEFI BIOS (I tested with an very old laptop and the image has booted). Is this normal? Is it necessary to activate or deactivate options in the bios (legacy mode, secure boot off,...)

[juanvdb]

I am unable to get the microphone on my Thinkpad P1 Gen3 to work. It detects the internal microphone but no sound it being recorded from it, and I have set the volume to maximum in the settings. I have tried with an external wired headset and that doesn't work either. I have tried to boot from another USB device, same result. My exam is tomorrow and I am not passing the compatibility test.

[Rrm]

I coudn’t get past the log in screen.
I used the latest ISO and also a 2020 version.

The latest iso is stuck after accepting the privacy statement. “Waiting on consent.trustarc.com”

The old iso is stuck connecting to id.redhat.com

I tried multiple times, keep getting stuck at log in.

Is the environment down?
I’m sure it’s not my computer as I already used this in two previous exams.
Network looks fine as well.

[Rilindo]

It is not yet. I had that problem a couple of days ago as well. It is an issue at RH's end. I suggest rebooting or rescheduling if this happens again.

[PetrCihlar]

RH has apparently an issue with some login services. Some candidates were however able to get to the exam by rebooting several times. The exam may start up to 30 minutes later. So keep trying or raise the ticket and ask for reschedule because of the tech issues at https://rhtapps.redhat.com/comments

[SujeethPakala]

Dear Petr,

I have issues logging into the remote exam. I have booted it from the USB drive all settings are OK but struck at login screen. I have exam tomorrow & no possibilty to re-schedule it. 

What shall be done ?