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  • 691 Views

Re: Questions about getting ready for your Red Hat remote exam?

I'm stuck trying to get the exam environment working.  I boot it up, exit the configuration screen, click OK about connecting to RedHat and checking me in, and then I sit on a black screen with a mouse pointer.  I've tried manually configuring my proxy settings but see no attempt to even talk to it.  My network doesn't allow external access without explicit firewall rules or using the proxy, but I also get no error messages.  And since this is a locked down image, I can't do any of the normal diagnostics I would otherwise do.  I'm really hoping to schedule my first exam for next week, but until I get the environment tested there's no point in even scheduling...

Help?

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vishals
Moderator
Moderator
  • 683 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi,

The black screen issue occurs when the ISO is unable to connect to the server. Unfortunately, the current version of the image does not report such errors and such error reporting should be fixed in the coming version.

Please try to boot into the image again after adding "https://rhie-poa.redhat.com/*" to the allow list. If you still have problems, please try to reach the support team using the chat option in the exam confirmation email.
If all fails, I'm afraid you will have to try to connect to the exam on a network without firewall restrictions.

Regards,

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Shukor
Cadet
Cadet
  • 627 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi all,

What is the minimum spec requirement for external webcam? Any recommendations?

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vishals
Moderator
Moderator
  • 487 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hello,

There are no specific requirements and Red Hat only ask for an external camera with 1m cable length. However, I would look for cameras that can focus text on ID cards. We have noticed that some external webcams and laptop's integrated webcams fail to adjust their focus automatically and make them unreadable.

Regards,

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Gianfranco07
Cadet
Cadet
  • 550 Views

Re: Questions about getting ready for your Red Hat remote exam?

During usb image boot and right after hitting 100% environment loading into memory. I receive the following messages.

About 10x “no irq handler for vector” followed by 4x “ldm_parse_tocblock(): Cannot find TOCBLOCK, database may be corrupt”. Have attempted latest iso image plus previous 8/20 iso. Have attempted to disable secure boot as well and get the same issue. Any help would be appreciated.
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vishals
Moderator
Moderator
  • 656 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hello there,


I have not come across this error with the remote exam USB but going through the Linux/fedora forums, it appears this occurs on certain Asus motherboards and custom hard drive setups.
Unfortunately, we will not be able to help you troubleshoot/fix this and I would suggest creating a fresh USB and test it on another device.

Regards

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Pr4
Cadet
Cadet
  • 699 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi,
I booted with usb drive and stuck at fedora load screen.
Thank you in advance.
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rmokkink
Flight Engineer
Flight Engineer
  • 708 Views

Re: Questions about getting ready for your Red Hat remote exam?

I have a exam this friday, it downloaded a new version of the iso, booted it, but the comp check says my internet connection is not fast enough. (i need 4g or 1M connection it says), everything else is green, could it be the wifi check?

Which i kind of strange, because i have my laptop wired  and a FTTH 100/100MB connection which is more then fast enough.

<update>
i had a chat with support, the servers are to busy to i could ignore the issue

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vishals
Moderator
Moderator
  • 654 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hello @rmokkink ,

I'm glad you got your answer from one of the support staff.
It appears the compatibility test has been tweaked and the speed requirements have been made tougher than they should have been. As long as you have decent connection speeds, please ignore this error for now and we will soon have this false error fixed.

Regards,

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GV
Cadet
Cadet
  • 685 Views

Re: Questions about getting ready for your Red Hat remote exam?

Remote Exam Live ISO can be possible in ubuntu 18.04.5 lts with 3.8GB


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