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I have uploaded my "Japan residence card" as "GOVERNMENT-ISSUED PHOTO ID". The validity period of the card for the Japanese government has expired before I was able to take the exam. Can please someone remove the uploaded and approved residence card image, so I can upload a new one?
I'm stuck trying to get the exam environment working. I boot it up, exit the configuration screen, click OK about connecting to RedHat and checking me in, and then I sit on a black screen with a mouse pointer. I've tried manually configuring my proxy settings but see no attempt to even talk to it. My network doesn't allow external access without explicit firewall rules or using the proxy, but I also get no error messages. And since this is a locked down image, I can't do any of the normal diagnostics I would otherwise do. I'm really hoping to schedule my first exam for next week, but until I get the environment tested there's no point in even scheduling...
The black screen issue occurs when the ISO is unable to connect to the server. Unfortunately, the current version of the image does not report such errors and such error reporting should be fixed in the coming version.
Please try to boot into the image again after adding "https://rhie-poa.redhat.com/*" to the allow list. If you still have problems, please try to reach the support team using the chat option in the exam confirmation email.
If all fails, I'm afraid you will have to try to connect to the exam on a network without firewall restrictions.
There are no specific requirements and Red Hat only ask for an external camera with 1m cable length. However, I would look for cameras that can focus text on ID cards. We have noticed that some external webcams and laptop's integrated webcams fail to adjust their focus automatically and make them unreadable.
I have not come across this error with the remote exam USB but going through the Linux/fedora forums, it appears this occurs on certain Asus motherboards and custom hard drive setups.
Unfortunately, we will not be able to help you troubleshoot/fix this and I would suggest creating a fresh USB and test it on another device.