RHCA gift pack?

[madhatter]

I became an RHCA more than two months ago but I haven't received my gift pack. I had provided all the details and received a confirmation email from brandfuel. I opened a case with the certification team,and they told me to reach out to "training-in@redhat.com". I've sent them multiple emails but haven't received any response from them.

Can anyone please help me out? Who should I contact for this query?

Thank you.

[Chetan_Tiwary_ · Accepted solution]

Hi @madhatter ,

Thanks for reaching out !

Do you have a ticket number or ID so that I can check and escalate the matter to the right forum ?

[madhatter]

HI @Chetan_Tiwary_ ,

Thank you for your response. When I reached out to the certification team (ticket# RHt1956040), they asked me check with "training-in@redhat.com". I sent them multiple emails but I didn't receive any response from them.

Do you need my RedHat exam ID?

[Chetan_Tiwary_]

Hi @madhatter ,

Could you please connect with : brandfuelcomcustomerservice@brandfuel.freshdesk.com or can contact  the toll free no. :  1-800-319-6778  ( please mention your order no. ).