where to give feedback about redhat learning support

[garvchaudhary]

Hi,

Anyone can tell me where to give feedback regarding support of redhat Learning .

I want to give feedback for the same.

[Chetan_Tiwary_]

@garvchaudhary You can use the same support case link for providing a feedback about support. If you want to escalate something, you can very well mention the same in that case.

[garvchaudhary]

There is no link of escalate my issue. How it goes to escalation team ?

[Chetan_Tiwary_]

@garvchaudhary Yes there is no link to escalate, you can mention your issue in the support case and your wish to escalate, it will be taken care. You can DM me the issue as well, I can take a look as well.

[garvchaudhary]

@Chetan_Tiwary_ 

Thanks Chetan for your valuable time and efforts you are putting in helping me out. I have sent you DM . Kindly check and revert on DM.

Thanks

[Chetan_Tiwary_]

@garvchaudhary I have escalated the issue to the management and you will get the update via the same support case. Please be aware that you will get the support as per the RH training policy and your enrollment. Please wait for their update on the ticket.