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Flight Engineer Flight Engineer
Flight Engineer
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Re: Kiosk exam availablity and COVID-19

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I got caught also in same situation. I am stuck here in Middle East. I have only one exam for scheduling in the scheduler site and they got extended for 90 days. I have 2 unused exam voucher and set them to the scheduler site and so far they were not extended for 90 days.  I have contacted the rhls team email as per the email and so far no response from the team. my subscription is ended today 06 April. At the scheduler only one exam is now valid. The two exams I have booked or open for scheduling is now expired.

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Community Manager
Community Manager
  • 934 Views

Re: Kiosk exam availablity and COVID-19

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@ricepower did you reach out to the Red Hat Learning team here , or submit a support ticket at access.redhat.com. They will make sure to find a solution and take care of you!

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Deanna
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Flight Engineer Flight Engineer
Flight Engineer
  • 917 Views

Re: Kiosk exam availablity and COVID-19

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Hi @Deanna ,

Many thanks. YES., I got an update from the ASEAN team for my issue. It has been found out a glitch on the system.

 

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Mission Specialist
Mission Specialist
  • 619 Views

Re: Kiosk exam availablity and COVID-19

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Dear Redhat, I am so disappointed with the way your organization is handling the exam situation with Cov19. My exam got cancel because of this pandemic and all nearest exam centers are close.  For what I have seen so far there will not be any examination till January 2020. Please I know you have the technology to do the exam from home. Help us keep our RedHat dreams alive. Thanks 

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Community Manager
Community Manager
  • 614 Views

Re: Kiosk exam availablity and COVID-19

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Hi @delisa - thank you for being a member of the Red Hat Learning Community and for choosing to learn and build skills with Red Hat Training & Certification. We have a wonderful certification support team who can absorb your feedback and help you plan for your next certification exam, please contact them here.

Thank you,

Deanna 

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Deanna
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Cadet
Cadet
  • 578 Views

Re: Kiosk exam availablity and COVID-19

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I've sent the training team the feedback and unfortunately their feedback suggests at-home proctored exams are far, far off in the distance. To summarize: they are aware of students' need for an option to take exams from home, they have made management aware of these requirements, but they don't expect to implement this at any foreseeable future. 

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VP, Red Hat Training + Certification
  • 567 Views

Re: Kiosk exam availablity and COVID-19

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Hi @Tess - Actually, we are making great progress on this and getting closer every day to announcing a timeline for when it will be available.  I wouldn't characterize it as "far, far off in the distance" at all. Stay tuned!

- Ken

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Cadet
Cadet
  • 559 Views

Re: Kiosk exam availablity and COVID-19

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Hi Ken, that is great news! I appreciate your update on this matter. 

I must have put too much pessimism in interpreting the response I got from the support team: 

"Due to the increased demand for remote testing from customers, we have informed the management team to consider it, but any implementation of remote testing is still off in the future."

I interpreted that as "don't get your hopes up, this is going to take long". But apparently I misinterpreted the message. That'd be great!

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Flight Engineer Flight Engineer
Flight Engineer
  • 497 Views

Re: Kiosk exam availablity and COVID-19

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Hi @Ken 

That is awesome news, VMware had a similar stance too, now they offer the option to take exams from office/home with a very strict agreerment.  looking forward to hear from you soon.

~ Walid - the DevOps Janitor
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Mission Specialist
Mission Specialist
  • 465 Views

Re: Kiosk exam availablity and COVID-19

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Yeah, I'm waiting for some news but I don't know what to do. I was planning to take RHCE v7 but I saw it will retire in 1 July, so I don't know what to do, cause with these pandemic conditions I will not be able to do that. I don't know if should I buy a voucher or not! 

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