Please guide me, How many questions in this exam and exam time?
The same problem here - getting 0% for the items which just worked for me - and it was a technical fact. I would understand getting something like 40% if it was not done the way Red Hat expects - but 0% is just wrong for things which could be used for other tasks. I opened a ticket with support, they could neither explain nor comment anything. I found some people on Linkedin who passed EX380 - and all of them did it with the previous exam version for OpenShift 4.6.
I can only suspect broken logic in the estimation flow - when it stops after an incomplete item and doesn't try to check following items. But in this case, the whole exam should be either 0% or 100%.
It's certainly not unheard of that there's an issue with the validation / scoring scripts. It needs to be brought up with the exam development team, as @Lene indicated on the previous page.
I've personally had this exact problem with EX413, when I took it a few years ago. The exam had been updated right before I took it and the dev-team had made mistakes in the scoring scripts. Both of my failed attempts I had actually passed, but the scoring script marked me wrong.
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