Deanna
Community Manager
Community Manager
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Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
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JS_Learning
Moderator
Moderator
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Hi @PraveenMishra ,

I think we have to keep in mind that there can not be a rule for every type of incidents and covering every problem which can occur, especially on the candidate side.

By choosing the Remote Exams option, as candidates, we are somehow responsible for our setup. That means that we can't expect Red Hat to have a solution or cover for each type of problems related to our setup. 

All of the Red Hat certification exams I attempted, either on the "kiosk" environment in a training center, or on this Remote Exam environment were rather difficult and the time limited. I'm trying to avoid any disappointement on the side of anyone who is not able to have a confortable setup as per the requirements (alone in a room, stable network connection, etc..):

https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/... 

I think that would indicate that the candidate was not ready...And probably there should be a better method of exam delivery, for example the one in training centers, using the Kiosk computer.

Also, to be answering we would have to define the type of network interruption. Short ones, like a few seconds, minutes, are usually covered by the Remote Exam Live environment, which is displaying a "Network interruption" screen and is able to automatically reconnect when the situation is fixed. That happened to me once during an exam, after a few seconds interruptions it went back. For longer interruption, the proctor will see and make a decision based on all the elements at the time of the incident.

Again, I want to reiterate that "Getting Ready" requires the candidates to meet with the requirements.

Finally, many have tried these Red Hat Remote Certification Exams worldwide and it worked for most of them. That should give you some level of confidence.

Enjoy your exam!

 

LathaS
Cadet
Cadet
  • 1,828 Views

Question regarding remote exam...

 

I have web camera embedded in Laptop, i don't have any extra web camera, is that fine for taking exam remotely

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JS_Learning
Moderator
Moderator
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Hi,

No, and embedded webcam is not sufficient, there is a clear requirement:

Webcam:​ One external webcam with at least a 1m cable.

Source:

https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/... 

I advise you to read that document carefully, there is a lot of information to get ready.

Cheers,

 

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PiotrS
Flight Engineer
Flight Engineer
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Just finished my first remote exam. 283/300 is not a bad result but I have few comments.

1. I had a little bit scary experience during the exam and I think I know the cause of the problem.

Exam is running inside web browser so my advice: DO NOT use mouse buttons defined as "forward/back". It will cause weird "network error" and my Proctor advised me to refresh view and it helped.

2. Few questions are not so clear but maybe it requires some polishing.

3. Exam is running in window smaller than my monitor native resolution - I have 2560x1440 monitor but IMHO exam was running in 1920x1080 or even smaller desktop. It would be nice to have more workspace.

4. Looking forward to have more exams available in this format :)

Overall experience was pretty good but it could be better with more than one display or at least higher resolution available.

JS_Learning
Moderator
Moderator
  • 1,613 Views

Hi @PiotrS ,

Congratulations for passing your certification exam! Actually your grade is rather good, I passed 4 Red Hat Certification exams, none of them were easy (at least for me and for many others)...

1. You are right, it is not easy and can be stressful to get used to the Remote Exam environment "remote desktop". Especially with the mouse. I felt slightly impeded by the way to copy/paste from the tools menus rather than using traditional shortcuts (mouse buttons, control c +control v). Some feedback was sent and the team is exploring the possibility to have some sort of mini test system that will allow candidates to familiarize with that. The teams have other priorities at the moment, and that "test system" could require costly resources. It's being investigated.

 

2. As a non English native myself, some questions are sometimes ambiguous. I proposed once that some questions are written twice (paraphrased) to ensure clarity. I think the more people expressing their opinion on that, the more chances relevant changes will be made.

 

3.  I'm not sure about that one, have you tried changing the resolution in the Fedora desktop?

 

4. There are already 7 of them, a few were added recently. (in fact it's 8, counting that EX200, RHCSA exam, is available in 2 versions, for RHEL8 and RHEL7):

https://www.redhat.com/en/services/certification/ways-to-test 

A few more are currently in Pilot phase (it means they are being tested by Red Hat internals).

 

Feel free to share your experience and comments to the form, that will go directly to the certification team (and they will receive your feedback directly):

https://rhtapps.redhat.com/comments/ 

Your feedback is very precious, fully appreciate your efforts!

 

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PiotrS
Flight Engineer
Flight Engineer
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Hi JS_Learning

1. I thought that it was worth mentioning that using "mouse shortcuts" is not recommended. CTRL+C/V is not working as well so I'm not using this keyboard shortcuts. It would be nice to have all of them working like in normal desktop but hey - we are signing terms and conditions. If someone is not happy with enviornment he/she can send some comments or go to the training center.

2. Question like "Please enable service X to run on port Y" is not so descriptive. I have no idea whether should I allow access on firewall too or not. Will this be tested from "localhost" or from another machine? It should be clarified.

3. The problem is that I had a full screen with native resolution (2560x1440) but the exam was only on part of the screen. Outside exam window there was icon with chat with proctor, window with camera view etc. But I'd like to use whole screen for exam (bigger terminal window, few windows open on one screen).

4. I'm wating for 415, 436, 442 and other but having 7 exams available as RE is a huge step forward comparing my first exams 12 years ago :)

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dcorazza
Cadet
Cadet
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In the Getting ready for your Red Hat remote exam document there is a link to

7. Boot to the Remote Exam Bootable Live USB ​ - G
o to instructions

But no way to access. The file needs authorization.

 

Can you help

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JS_Learning
Moderator
Moderator
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Hi  @dcorazza ,

I don't know why you are getting that message, maybe it's some pdf related security?

I checked on the latest version of the document here:

https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/... 

 

7. Boot to the Remote Exam Bootable Live USB is present twice, and both "go to instructions" links are internal links (=inside that PDF), supposed to redirect you to the same document, section:

"Booting to the Remote Exam Live USB image" (page 13/20).

 

Hope that helps,

 

AJ17
Cadet
Cadet
  • 1,683 Views

Hi all!

I bought RHCSA 8 exam 4days ago and I got e-mail about receiving payment, so now my order status is "Payment received". In e-mail RedHat provide link for me - "Please login to The Red Hat Training Center to view your order details". I try to enter, I can see my order details but there is no way to include my own cabinet and schedule the exam date. So, my question is: What can I do for scheduling exam and How?

 

Thanks

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JS_Learning
Moderator
Moderator
  • 1,618 Views

 

Hi @AJ17 ,

I haven't bought an exam since a few month(s). Before the Remote Exams, candidates were receiving another email with the instructions on how to schedule. 

I think, if the process hasn't changed, you are supposed to received another email with the link to the scheduling tool, so you can schedule your Red Hat certification exam.

Now that a bit of time has passed since you posted, can you please verify your email and check if a new one was sent with those instructions?

Cheers,

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