Deanna
Community Manager
Community Manager
  • 49.5K Views

Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
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1,015 Replies
Gineesh
Flight Engineer
Flight Engineer
  • 1,084 Views

Hi Friend,
You must choose the country when you schedule the exam and the time zone
follows the selection.


*Gineesh*
linkedin.com/in/gineesh
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vishals
Moderator
Moderator
  • 1,020 Views

Hi @diesello ,

Where you connect from does not impact the functioning of a remote exam as long as your internet connectivity is good.
While scheduling the exam, you should see this dialog box asking for country and location information.

screenshot-scheduler.png


You may choose 'Ireland' as the ID issuing country (This should match with the country, where the purchase was made) and then choose the country/time zone of the actual exam location in the section to the right. This will ensure your exam VMs are provisioned in the nearest data center.

Best Regards,

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diesello
Cadet
Cadet
  • 1,220 Views

Hi @vishals 

Thanks for clarification. If I would like to update the country of the actuall exam, would that require complete rescheduling?

To be honest cannot move the date as my RHCE is ending soon and the exam (assuming I will pass) will extend the validity.

I guess it is safe to continue with the current booking. There is no big difference (in the terms of loction), between Ireland and Poland.

Regards

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diesello
Cadet
Cadet
  • 1,259 Views

Hi Gineesh

I did that but I will be in different, than initially planned, country. 

Hence my question.

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Gineesh
Flight Engineer
Flight Engineer
  • 1,228 Views

I think you need to plan your timezone well.
Either attend it in scheduled “time” based on the timezone you selected. Or
reschedule with choosing your correct timezone 😄


Thanks
--


-Gineesh-
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chorn
Cadet
Cadet
  • 1,187 Views

Hi,

I have uploaded my "Japan residence card" as "GOVERNMENT-ISSUED PHOTO ID". The validity period of the card for the Japanese government has expired before I was able to take the exam. Can please someone remove the uploaded and approved residence card image, so I can upload a new one?

Thanks, Chris

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vishals
Moderator
Moderator
  • 1,156 Views

Hi @chorn ,

Please raise a support ticket. The support team can help get this sorted.

SulabhModi
Cadet
Cadet
  • 213 Views

I am having the same problem can redhat confirm if there is a problem since I have exam tomorrow 

  • 1,265 Views

I'm stuck trying to get the exam environment working.  I boot it up, exit the configuration screen, click OK about connecting to RedHat and checking me in, and then I sit on a black screen with a mouse pointer.  I've tried manually configuring my proxy settings but see no attempt to even talk to it.  My network doesn't allow external access without explicit firewall rules or using the proxy, but I also get no error messages.  And since this is a locked down image, I can't do any of the normal diagnostics I would otherwise do.  I'm really hoping to schedule my first exam for next week, but until I get the environment tested there's no point in even scheduling...

Help?

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vishals
Moderator
Moderator
  • 1,257 Views

Hi,

The black screen issue occurs when the ISO is unable to connect to the server. Unfortunately, the current version of the image does not report such errors and such error reporting should be fixed in the coming version.

Please try to boot into the image again after adding "https://rhie-poa.redhat.com/*" to the allow list. If you still have problems, please try to reach the support team using the chat option in the exam confirmation email.
If all fails, I'm afraid you will have to try to connect to the exam on a network without firewall restrictions.

Regards,

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