Deanna
Community Manager
Community Manager
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Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
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dunay
Mission Specialist
Mission Specialist
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I have tried several times booting the environment on my ThinkPad but I couldn't have it to boot even once

Very strange behavior. I don't know if we can get in touch directly with Red Hat for technical problems like those

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Rilindo
Flight Engineer
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How much memory do you have on the laptops you tested on?

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dunay
Mission Specialist
Mission Specialist
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I have 8GB of memory on my Thinkpad

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vishals
Moderator
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Hi @dunay ,

I tested on two Thinkpad T470s and experienced the same problems as you described. However, it worked as expected on Thinkpad T480s. (I couldn't find any other ThinkPad devices to test) Looking at this, I suspect that this particular model has compatibility issues with the remote exam image. I have alerted the dev team to investigate further.

For now, please try to use the older image located here - https://static.redhat.com/downloads/training-certification/rhrexboot-2020-08.iso, I was able to live boot into this version of the remote exam image.

Regards,

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dunay
Mission Specialist
Mission Specialist
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Thank you very much for your answer

I tested with the old remote exam ISO and I have been able to boot successfully

However I wonder if I can use this image to attempt the exam, wouldn't this be prone to problems?

I will see with my company if they can lend me a compatible computer such as T480 or HP Elitebook to use the latest available image -but not sure they will aha.

Thank you again for your help!

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JohnCall
Flight Engineer Flight Engineer
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@vishals wrote:


For now, please try to use the older image located here - https://static.redhat.com/downloads/training-certification/rhrexboot-2020-08.iso, I was able to live boot into this version of the remote exam image.


@vishals do you know what the MD5/SHA256 checksums are for the older 2020-08 .iso file? I'd like to make sure I've got a good download. Thanks!

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vishals
Moderator
Moderator
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Hi @JohnCall ,

The sha256 checksum of the 08-2020 iso file is 

eda73a25d7d9b5eb51273c1773ee08297d17fb4430200125f3432d2f31ab594f
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Hi All,

My laptop hardware model is MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports, 8GB RAM).  I have tried to check remote exam environment using RHRE-20210309 & RHRE-20200630 but in both case I have found below issue -

  • Not able to connect to wifi network though correct password is given and laptop is close to wifi router
  • In the input device section, see two options - Microphone - Built-in Audio & Internal Microphone - Built-in Audio. In both cases the microphone is not sensing anything from the environment and the microphone slider is in disable status.
  • Not able to hear anything using an internal microphone / external microphone.

I can see pictures from both internal and external web cameras. 

Now questions are -

  • Is there any exam environment/ISO that can be checked in the said laptop hardware so that wifi connection can work?
  • Is microphone mandatory for the exam? 
  • How to resolve wifi connection issue?

 

Thanks & BR//

Arif

 

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Rilindo
Flight Engineer
Flight Engineer
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Hi Arif!

It is recommended that you used a wired connection during the exam. As for the microphone, it is needed in order for the proctor to monitor the environment while you take the test.

 

- Rilindo

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Loopholelou
Mission Specialist
Mission Specialist
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I just attempted an RHCSA remote exam but had to stop becuase of an "Internal Media Error".

The most frustrating part was that the pre-exam funtionality tests all passed!

also, I was on a wired connection, both my internal network and ISP speeds are 1Gb/s

1. How do i reschedule my exam? 

2. Is there any way to access a test exam environment to be sure i dont have the same problem again? 

 

 

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