Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Fran_Garcia]

The proctor will ask you to move your camera 360 degrees and show the complete room. If your camera USB cable is long enough, it shouldn't be a problem.

[ivan_friess]

Hi,

Is allowed a base laptop fan cooler connected to the usb?

[rahul_jvl]

Hi,

My Mac has BigSur OS Version 11.6

Is it a compatiable OS to take the remote exam?

Thanks,

Rahul 

[Gineesh]

This is not about the MacOS but the MacBook hardware. You will be using the
hardware to boot from a USB disk (using Fedora OS - customized for exam).
So try to boot with the exam ISO and make sure your workstation is perfect
before you schedule an exam.


*Gineesh*
linkedin.com/in/gineesh

[mwatts]

Can someone please help me?? I've been begging support for help for almost a week. My exam was cancelled due to technical difficulties but I've been given no information as to what was going on. When trying to launch my exam, it immediately errored out saying there was an internal error. I've been waiting to reschedule to make sure it wasn't an error on my end and support hasn't responded to my ticket at all.

[vishals]

Hi @mwatts ,

Hve you reached the support team over chat? Please DM me the ticket/case number and I'll have someone respond to you soon.

Best Regards,

[mwatts]

RHT1599492, thank you so much!!!

[vishals]

Thank you, I believe the Media error means that the application is unable to view camera feeds. Were you able to see the video feeds during the compatibility check.

In any case, I have alerted my team and you should have an update soon.

BR

[mwatts]

When I did the compatibility test both 2 days prior to exam, and day of exam, I was able to see camera and screen share feeds just fine. The compatibility test returned errors, and when I contacted support they told me to ignore the errors that it would be fine. Then when I proceeded to attempt to launch the exam, it gave the error detailed above.

[WaleedZedan]

Hi, I tried to bootup the exam VM on different machines and it is not successful on each one with different issue:

1. Macbook Pro 13/2020: Network drivers and Sound not recognized , is there a way to install their drivers ? or is there any thing to unlock on the bios ?

2. Thinkpad P50: this machine is already running Fedora (since Fedora ~27), there is nothing happening after loading the OS in RAM and the screen just freezes, is there a way to get the logs to know what might be the problem?

3. Macbook Pro 15/2015: The UEFI drive is not recognised and it doesn't boot at all, is there anything to unlock on the bios?

Thank you.

Waleed