Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[mrpelovski]

I had to take an exam today at 09:00 UTC.

After booting from the exam ISO and passing all compatibility checks, the button your exam says "you have no exam scheduled in the next 6 hours" ...

I have chatted with the support, they told me that the exam will not take place today, didn't understand why... Support advises me that I need to raise a ticket and reschedule my exam.

It's really frustrating after all the preparation and requirements that must be met.

After I raised the ticket, should wait up to 3 business days ...

If RedHat have some "technical issues" with delivering the exam, is it that hard to inform the affected people?!

[vishals]

Hi @mrpelovski 

I'm sorry about your experience and the delayed response.
Looking at your exam time, I believe your exam was scheduled right when the training and certification team had an unexpected outage and we were forced to reschedule exams.

I understand your frustration but the team was trying to reach upcoming testers to inform about the situation.

The three day waiting time is an auto-response while creating the ticket and I'm sure you must have recieved a response much before.

Regards

[mwatts]

Thank you again. Do you think that means I am now safe to reschedule and test?

[mwatts]

Accidentally replied to a user instead of adding a separate comment.

So I just attempted to take my exam but ended up having it cancelled due to technical issues. Just wondering, are there any ports I should have forwarded or anything in prep for the test? I've had issues all the way through this test setup process and support reassured me every single ticket that it would be fine. 

[T_2]

Hi,

My desktop tower is too heavy (~200 lb or even more that i cant even lift it alone) so I always put it on ground. Since there is a rule that 

• All desktop or tower computers used for remote exams must sit either on top of the desk being used or in a place that allows a full 360 degree scan of the computer.

May I know what is and how do I do a full 360 degree scan?

Also,

I dont have extra flash drive for the LiveUSB but I have ton of unused DVD+/-RW. Can I use the DVD disk for the exam LiveCD (Yes I do have CD/DVD drive actually it's a BD burner)?

Best,

T_2

[Fran_Garcia]

The proctor will ask you to move your camera 360 degrees and show the complete room. If your camera USB cable is long enough, it shouldn't be a problem.

[ivan_friess]

Hi,

Is allowed a base laptop fan cooler connected to the usb?

[rahul_jvl]

Hi,

My Mac has BigSur OS Version 11.6

Is it a compatiable OS to take the remote exam?

Thanks,

Rahul 

[Gineesh]

This is not about the MacOS but the MacBook hardware. You will be using the
hardware to boot from a USB disk (using Fedora OS - customized for exam).
So try to boot with the exam ISO and make sure your workstation is perfect
before you schedule an exam.


*Gineesh*
linkedin.com/in/gineesh

[mwatts]

Can someone please help me?? I've been begging support for help for almost a week. My exam was cancelled due to technical difficulties but I've been given no information as to what was going on. When trying to launch my exam, it immediately errored out saying there was an internal error. I've been waiting to reschedule to make sure it wasn't an error on my end and support hasn't responded to my ticket at all.